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1,2,3 ... Sent.
3 simple steps to send a parcel

1,2,3 ... Sent.
3 simple steps to send a parcel

With DHL Parcel, sending parcels is cost-effective, fast and easy, not only within Slovakia but also in the countries of the European Union.

Send a parcel online - Parcel for you

1

Prepare and Order

Put the shipment in a suitable transport packaging. In the Parcel for You order form, fill in the sender and recipient details, find the price according to your preferred shipping method, parcel dimensions and recipient's country.

2

Pay and print

Pay for shipping online or in cash to a courier when handing over the parcel. When you pay online with a card, you will receive the shipping label with the sender's and recipient's addresses at the e-mail address you have entered. Print the label and stick it to the parcel.

3

Hand over and send

Hand the parcel over to the courier or at the nearest ServicePoint or depot. And that's it!

  • With DHL Parcel you can send a parcel without closing a contract.
  • For the Parcel for You service, you must complete a binding order form. Just choose the preferred mode of transport, the size or weight of the shipment and the method of payment.
  • If you choose to hand the parcel over to a courier, you can pay for it online or in cash to the courier when the parcel is picked up. After filling in the order form, we will send you an e-mail confirming acceptance of the order with the recapitulation of your entered information. The price you see immediately after completing the form is final (including all fees and VAT).
  • When paying online with an card, the e-mail will also contain a shipping label with shipment number in pdf format that you need to print and stick to the parcel.
  • In case you choose to hand the shipment over to a courier, the courier will take over your shipment at your chosen location, usually on the next business day between 08:00 and 18:00. You cannot specify the exact pick-up date.
  • If you choose the nearest ServicePoint or our depot as the place to hand over your shipment, it is necessary to bring the shipment with the label affixed within 15 business days to your chosen place of handover.
  • We transport shipments exclusively in the form of a parcel with intact packaging closed at least with an adhesive tape and manipulable by one person. Canvas bags, plastic bags, barrels, canisters, tires do not meet this condition.
  • Unpackaged shipments, oversized or heavy load shipments, and several parcels bundled together cannot be delivered for shipping
  • The maximum weight and dimensions of a parcel sent within Slovakia can be 31,5 kg and 100 cm x 50 cm x 50 cm respectively, and the sum of the parcel circumference and length must not exceed 300 cm
  • If the specified criteria (weight, size, packing) are not met, DHL ServicePoint as well as the respective depot have the right to not accept the shipment or return it to the customer.
  • Shipments can neither be sent via cash-on-delivery service nor reinsured
  • Due to customs administration, we do not export shipments to Switzerland or Norway
  • We usually deliver the shipment to the recipient on the next working day after taking over, between 08:00 and 18:00 (except Saturdays, Sundays and public holidays) - applies to national shipping.
  • The time of delivery cannot be influenced, so choose the address the recipient will be at at that time. Do not forget to enter the recipient's phone number
  • If you order a delivery to a private address, we will inform the recipient in the morning on the delivery day via SMS that the shipment will be delivered to them, along with an approximate 2-hour delivery window, so it is important that you enter the correct mobile phone number.

Send a parcel for cash via a depot

1

Prepare

Put the shipment in a suitable transport packaging. On our website you will find the price according to the parcel dimensions or weight and the recipient's country.
Shipping to the EU.  

2

Hand over

Bring the parcel to the nearest DHL Parcel depot, where you enter the sender and recipient details.

3

Pay and send

Pay in cash for shipment. And that's it!

  • With DHL Parcel you can send a parcel without closing a contract.
  • If you do not want to send the parcel online via the "Parcel for You" service, you can send the parcel via DHL Parcel depot throughout Slovakia and pay for it in cash.
  • At DHL Parcel depots, it is not possible to pay by credit card.
  • Shipments can neither be sent via cash-on-delivery service nor reinsured
  • The maximum weight and dimensions of a parcel  can be 31,5 kg and 100 cm x 50 cm x 50 cm respectively, and the sum of the parcel circumference and length must not exceed 300 cm
  • We transport shipments only in the form of a parcel with intact packaging closed at least with an adhesive tape and manipulable by one person. Canvas bags, plastic bags, barrels, canisters, tires do not meet this condition.
  • Unpackaged shipments, oversized or heavy load shipments, and several parcels bundled together cannot be handed over for shipping
  • In case the specified criteria (weight, size, packing) are not met, an employee on the respective depot will have the right not to accept the shipment or return it back to the customer
  • Due to customs administration, we do not export shipments to Switzerland or Norway
  • After receiving a shipment at the depot, you will receive information containing the shipment number. With this number, you can track the movement of your shipment via the tracking system on our website
  • We usually deliver the shipment to the recipient on the next working day after taking over, from 08:00 to 18:00 (except Saturdays, Sundays and public holidays) - applies to national shipping.
  • The time of delivery cannot be influenced, so choose the address the recipient will be at at that time. Do not forget to enter the recipient's phone number
  • If you order a delivery to a private address, we will inform the recipient in the morning on the delivery day via SMS that the shipment will be delivered to them, along with an approximate 2-hour delivery window, so it is important that you enter the correct mobile phone number.