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Do you need to return shipment?

Do you need to return shipment?

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Are you waiting for a parcel? Find out who's delivering it to you

Are you waiting for a parcel? Find out who's delivering it to you

DHL Parcel Slovakia discontinued its last-mile domestic operations in the country on 31st December 2019.  New last-mile parcel delivery partner of DHL in Slovakia is InTime s.r.o.

Important information

DHL Parcel Slovakia discontinued its last-mile domestic operations in the country on 31st December 2019.

  • Customer service will be available till 17th January 2020, 12:00.
  • Claim department (claims, complaints with a damaged or lost shipment) will be available till July 2020. To report a claim, please fill in the form HERE.
  • Financial department will be available till 28th February 2020

Dear customers,

since 1st of october 2019 has DHL a new last-mile parcel delivery partner in Slovakia - In Time s.r.o.

For shipments sent from Europe, or if your international shipment is already in Slovakia, please use the Tracking of In Time. In Time international shipments begin with the letters CY, CD or JJD.

If you expect an parcel sent with DHL Express, please use DHL Express Tracking

To verify the provider who will deliver your shipment, you must enter the foreign number of your shipment on the website https://www.dhl.de/en/privatkunden.html. You can find the foreign number of your shipment at https://www.dhlparcel.sk/en/private-customers/receiving-parcels/track-and-trace.html

In case you received a dedicated link from your sender please use this link to track your parcel. If you have not received a shipment number or reference number, please contact the sender to ask for the status of your shipment.